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After Spending Years on Autism Evaluation Waitlists for Her Son, the Wait is Over When Kentucky Mom Finds Virtual Clinic

GEORGETOWN, KENTUCKY – For nearly two and a half years, Renee Romero from Kentucky struggled to find an available autism evaluation appointment for her 7-year-old son, Ezra. She’s had his name on three waitlists these past couple of years without any indication of how long she’d have to continue to wait for answers. 

“I’m not sure what the wait times were,” she said. “They all just said they’d call when there was an opening available.”

This all changed when she found As You Are, a virtual clinic that provides autism evaluations for kids through telehealth appointments. She came across the clinic while scrolling on Facebook and made an appointment right away. Ezra was diagnosed with autism after three video calls with a dedicated physician. 

“The entire process was around a month,” Renee said. “I had a really good experience, and it went quickly.”

The evaluation was covered by Ezra’s individual insurance plan when the As You Are team conducted a full benefits investigation before the first appointment. Renee was thankful for that support, and she also really appreciated the support she received from the doctor. 

She said, “We really liked the doctor. She answered all the questions I had, and she really listened to Ezra when he talked, even if he was being silly.”

And the care didn’t stop at a diagnosis for Renee and Ezra. They were able to get connected with a Care Sidekick who helped guide them along their journey. 

“I really appreciated the care coordination piece of it because they were able to get us the resources we needed,” she said. 

Do you have questions about your child’s development? The team at As You Are provides diagnostic evaluations for kids 16 months to 10 years old via telehealth appointments along with useful resources, including an online autism screening. Learn more at

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Don’t see your health insurance provider listed? Don’t get discouraged! We work with commercial insurance plans, TRICARE, traditional state Medicaid plans and managed care partners. We are constantly expanding our relationships as we grow. And, as a part of our process, our support team will review a child’s insurance benefits with their parent or guardian before the first appointment. To get started families can submit this form or contact our support team at 866.219.8595Participation may vary by state and each child’s health insurance benefits.

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